I was called out on a Saturday to a property in Brinsworth, Rotherham, where the side composite door had jammed shut. The customer was going away the next morning and wanted to know the door could be used and locked properly before they left.
A failed Avocet four-hook mechanism
Once I’d opened the door, I identified the failed mechanism as an Avocet Affinity Bastion four-hook multipoint lock, a model designed for composite and timber doors. It was only around eight years old. I suspected the door had been sitting slightly out of alignment, which can make the hooks harder to engage and put extra strain on the mechanism every time the handle is lifted.
Replacement fitted on the Saturday visit
I replaced the failed mechanism and got the side door opening and locking again that day. The customer was relieved to have it sorted before leaving the following morning. The photo shows the original lock and its replacement side by side.
If your composite door is getting harder to lock or the handle needs more force than it used to, I can check the alignment and the mechanism. See my composite door repairs in Rotherham or my locksmith service in nearby Moorgate.